Customer Feedback Report
              
Title: ERQ/Intensive Weeks
Dates: Aug 14-17, 2000
Location: Flint, Michigan
Presenter: Abbott, Ehlers, Hoglund & Sumida

These are the results of three Basic Intensive Weeks (a four-day training) and one Educating for Responsibility and Quality (a three-day workshop), August 14th-17th, 2000.

58 of 63 said YES!  To the question,  “Are you interested in future training / seminars?”    

Rating / Category 5 4 3 2 1 AVE 4's / 5's % Success % Rating
Facilities 25 23 11 2 2 4.1 48 76% 63
Information 51 11 1 1   4.8 62 98% 63
Materials 39 19 4     4.5 58 92% 63
Presenter 50 10 3     4.7 60 95% 63
Organization 45 15 3     4.7 60 95% 63
Overall Quality 48 15       4.8 63 100% 63
Success = 4 or 5 rating • Failure = 1 or 2 rating
Are you interested in future training / seminars? Yes 31 No 1 Maybe 0
         
Six members of the CQE Team worked with approximately 150 faculty, staff and support personnel from the
Carmen-Ainsworth School District in Flint, MI. These results were complied from a voluntary Customer Feedback Form given to all participants.
We are very proud of our results!
           
Customer Feedback Report
              

Title: Educating for Responsibility and Quality

Dates: August 17th-20th, 1998

Location: Flint, MI

Presenter: CQE Team

Success = 4 or 5 rating • Failure = 1 or 2 rating

 

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